This Privacy Policy explains what information The Tauro Group collects through the Site, how we use it, and the choices available to you. It also explains our use of artificial intelligence in Site content and our use of cookies. By using the Site, you agree to the practices described in this Policy.

1. AI‑Generated Content Disclosure

This section discloses our use of artificial intelligence.

Specifically:

• Maya, the virtual guide who appears in video content on this Site, is AI‑generated. Maya does not represent a real person and is not an actual employee, contractor, or team member of The Tauro Group. Any video featuring Maya includes an on‑screen disclosure identifying her as an AI‑generated virtual guide.
• Certain written content, imagery, or design elements on this Site may be created or assisted by AI tools as part of our production process.
• This Site does not use an AI chatbot or automated conversational system to communicate with visitors. Inquiries submitted through this Site are reviewed and responded to by a member of our human team.
• AI‑generated content on this Site is for general informational and marketing purposes only and should not be relied upon as professional advice. See Section 3 of our Terms of Service for additional detail.

If you have questions about any AI‑generated or AI‑assisted content on this Site, contact us at support@thetaurogroup.com.

2. Cookie Notice

This section discloses our use of cookies and similar tracking technologies.

This Site may use cookies and similar technologies to operate correctly and to help us understand how visitors use the Site.

Cookies are small text files placed on your device when you visit a website. We use, or may use, the following categories:

• Essential cookies — required for the Site to function properly, such as maintaining basic site security and enabling core navigation.
• Analytics cookies — help us understand how visitors use the Site (such as which pages are viewed and how visitors arrived) so we can improve content and performance. These may be provided by third‑party analytics services.
• Functional cookies — remember choices you make on the Site to improve your experience on return visits.

We do not currently use cookies for third‑party advertising or ad‑retargeting purposes. If this changes, we will update this Notice.

Your choices: Most browsers let you block or delete cookies through their settings. Blocking essential cookies may affect how parts of the Site function. Where required by applicable law, we will provide an additional cookie consent mechanism on the Site.

3. Information We Collect

Information You Provide Directly

• Contact and inquiry form submissions (such as name, email address, business name, and the content of your message)
• Information you provide when corresponding with us by email

Information Collected Automatically

• Technical information such as IP address, browser type, device type, and operating system
• Usage information such as pages visited, time on page, and referring website
• General, non‑precise geographic location inferred from IP address

4. How We Use Information

• To respond to inquiries and communicate with prospective clients
• To operate, maintain, and improve the Site
• To understand how visitors use the Site (see Section 2, Cookie Notice)
• To comply with legal obligations and protect the rights and security of The Tauro Group and Site visitors

5. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who support Site operations, such as our web hosting provider, email provider, and analytics provider, each bound to use information only to provide services to us
• Professional advisors (such as legal or accounting) where necessary
• Regulators, courts, or law enforcement where required by law
• A successor entity in the event of a merger, acquisition, or sale of business assets

6. Your Privacy Choices and Rights

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop using it for a particular purpose, by emailing support@thetaurogroup.com. We will respond within a reasonable time.

Additional Rights for Certain State Residents

Depending on your state of residence, you may have additional rights under applicable state privacy law, which can include the right to know what personal information we have collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain uses of your information.

The Tauro Group does not sell personal information and does not use personal information for cross‑context behavioral advertising. To exercise any rights available to you under applicable law, contact us at support@thetaurogroup.com. We will not discriminate against you for exercising these rights.

State privacy laws vary and continue to change. This section will be reviewed and updated periodically to reflect current legal requirements.

7. Data Retention

We retain information collected through the Site for as long as reasonably necessary to respond to your inquiry, maintain our business records, and comply with legal, accounting, or reporting obligations, after which it is deleted or de‑identified.

8. Data Security

We use reasonable administrative and technical safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

This Site is intended for business audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at support@thetaurogroup.com and we will take appropriate steps to delete it.

10. Third‑Party Links

This Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third‑party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the date of the most recent revision. Material changes will be reflected on this page.

12. Contact Us

Questions about this Privacy Policy, our use of AI‑generated content, our use of cookies, or your personal information can be directed to: